At NutriAdd – Life Care, we are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how we process and deliver your purchases.

Order Processing

• Orders are processed within 1–2 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.
• You will receive an order confirmation and shipping notification once your order has been dispatched.

Delivery Time

Estimated delivery times are:

• Major Cities: 2–4 business days
• Other Areas: 3–7 business days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

• Shipping charges are calculated at checkout based on your delivery location.
• We may offer free shipping on selected products or orders that meet a minimum purchase requirement.

Order Tracking

Once your order has been shipped, you will receive tracking details (where available) so you can monitor the progress of your delivery.

Delivery Attempts

Please ensure that the shipping address and contact number provided are accurate. If a delivery attempt is unsuccessful due to incorrect information or the recipient being unavailable, additional delivery charges may apply.

Damaged or Missing Items

If your order arrives damaged, incomplete, or you receive the wrong product, please contact our customer support within 48 hours of delivery with your order number and clear photos of the package and product. We will investigate the issue and arrange a replacement if applicable.

Shipping Restrictions

We currently deliver to locations within our supported shipping areas. Delivery availability may vary depending on your location.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to help.

WhatsApp 0333-4157704